Privacy Policy

Introduction

Tokyo Temp Research LLC ("Tokyo Temp," "we," "us," or "our") operates the website tokyo-temp.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We are committed to protecting your privacy and handling any personal information we obtain from you with care and respect. This policy is designed to be transparent about our data practices and to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) where applicable.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, you should not use our website. We may update this policy from time to time, and we will post the revised version on this page with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the revised policy.

Information We Collect

Information You Provide Voluntarily

When you use our contact form, we collect the information you choose to provide, including your name, email address, the topic of your inquiry, and the content of your message. We use this information solely to respond to your inquiry and to maintain a record of our communications. We do not share this information with third parties, and we do not use it for marketing purposes.

If you purchase the Tokyo Thermal Analysis Guide PDF, our payment processor (Stripe or PayPal, depending on your selection) collects your payment information. We do not store your credit card numbers, bank account details, or other financial information on our servers. We receive only the transaction confirmation and your email address for delivery purposes.

Information Collected Automatically

Our web server collects standard log information, including your IP address, browser type, operating system, referring URLs, pages visited, and timestamps. This information is used for website security, troubleshooting, and aggregate traffic analysis. We do not attempt to identify individual users from this log data, and we delete logs after 90 days.

We use cookies — small text files stored on your device — to track which thermal topics visitors research most. This helps us understand which content is most useful and prioritize our research accordingly. We use two categories of cookies:

Essential cookies: These are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas. The website cannot function properly without these cookies.

Analytics cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our content and user experience. These cookies are optional, and you can decline them using the cookie banner that appears when you first visit our site.

Weather Data

Our website displays live weather data from the Open-Meteo API. When your browser requests this data, your IP address is transmitted to Open-Meteo's servers. We do not control Open-Meteo's data practices, and we encourage you to review their privacy policy. Open-Meteo does not require user accounts or API keys, and they state that they do not log individual IP addresses for tracking purposes.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries: When you contact us through our form, we use your email address and message content to respond to your questions, comments, or requests.

To improve our website: We analyze aggregate usage patterns to understand which pages and features are most popular, how visitors navigate our site, and where we can improve the user experience.

To maintain security: We monitor our server logs for suspicious activity, unauthorized access attempts, and other security threats.

To comply with legal obligations: We may use or disclose your information if required to do so by law or in response to valid requests by public authorities.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. Period. We believe your data belongs to you, and we have no interest in monetizing it through advertising or data brokerage.

We may share information in the following limited circumstances:

Service providers: We use third-party services for web hosting (Vercel), payment processing (Stripe/PayPal), and email delivery. These providers have access to personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing, protect the personal safety of users of the website or the public, or protect against legal liability.

Business transfers: If Tokyo Temp Research LLC is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

Data Retention

We retain contact form submissions indefinitely unless you request deletion. This allows us to maintain a record of our communications and respond to follow-up inquiries. If you would like us to delete your contact information, please email us at research@tokyo-temp.com and we will comply within 30 days.

Server logs are retained for 90 days and then automatically deleted. Analytics data (if you have consented to analytics cookies) is retained for 12 months to allow year-over-year comparisons.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to access: You have the right to request copies of your personal information that we hold.

Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to erasure: You have the right to request that we erase your personal information, under certain conditions.

Right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.

Right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.

Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at research@tokyo-temp.com. We will respond within 30 days.

Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission. Our servers are hosted by industry-standard providers with robust physical and network security.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Third-Party Links

Our website may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

International Data Transfers

Tokyo Temp Research LLC is registered in the United States. Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: research@tokyo-temp.com
By mail: Tokyo Temp Research LLC, 121 Town Square Place, Suite 800, Jersey City, NJ 07302, USA
By phone: +1 (201) 555-0147